Returns & Exchanges
At The Elite Heritage, we strive for sartorial perfection, but if your selection is not quite right, we offer a seamless 30-day return policy for all unworn, premium garments. Each piece must be returned in its original condition with all luxury packaging and security tags intact.
Return Process
- 1.Initiate Your Request
Log in to your member account and select the order you wish to return to receive a digital return authorization and pre-paid shipping label.
- 2.Prepare the Package
Carefully place the items in their original designer boxes and secure them within the protective shipping carton to ensure the garment's integrity during transit.
- 3.Dispatch the Parcel
Affix the provided shipping label to the exterior of the box and drop it off at any authorized boutique courier location or schedule a complimentary home collection.
- 4.Quality Inspection & Refund
Once our artisans verify the condition of the return, your refund will be processed to the original payment method within 5-7 business days.
